• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information.
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Maintain the special events calendar.
• Prepare and maintain contracts and collect payments.
• Communicate with clients regarding paperwork deadlines and payments.
• Provide site coordinator/monitor services on day of events.
• Coordinate with other departments.

• Self-motivated, organized, detail-oriented, and adaptable.
• Ability to meet deadlines; manage multiple events, projects, and tasks simultaneously; prioritize
duties; and work independently as well as part of a team.
• Excellent communication skills, including writing, proofreading skills, and speaking.
• Excellent interpersonal skills both in person and by phone, with high level of professionalism.
• Strong customer service ethic and high expectations for quality service delivery.
• Ability to work in a fast-paced environment and remain flexible, professional, client-focused,
and positive.
• Possesses social networking skills to connect with outside organizations directly related to the industry.
• Ability to work outdoors in inclement weather including cold, rain, heat, and nighttime.