This administrative role reports directly to the General Manager and supports the sales team, logistics, and branches. The core function is ensuring the efficient, compliant, and accurate processing of sales transactions from order to payment.

Core Duties & Transactions

• Order Processing: Prepare Sales Orders (SO) based on client Purchase Orders (PO) and process order volume (low to high).
• Financials: Process invoices for institutional sales and manage payment collection.
• Inventory & Pricing: Check stock availability and verify that all prices and contracts are up to date.
• Support & Reporting: Handle client phone calls, communicate customer feedback to management, and report monthly sales results to the team.

Management Expectations

Beyond the task list, the role requires high standards of professionalism and conduct:

• Compliance: Adhere strictly to policies, procedures, and lawful directions.
• Performance: Meet or exceed established job performance expectations and dedicate full effort during work hours.
• Integrity: Perform duties with the highest degree of public trust and report any inappropriate activities (fraudulent, illegal, unethical).
• Operations: Develop best practices to enhance operational performance and productivity.