ABOUT ASIA CARGO

Asia Cargo Container Line Inc. (ACCLI) is a leading logistics company offering end-to-end supply chain solutions such as freight forwarding, customs brokerage, warehousing, cold storage, and nationwide distribution. The company is trusted by the country’s major corporations due to its focus on high-quality customer service, reliability, and innovation. ACCLI has built a strong network, with office branches in key cities nationwide, and provides world-class logistics services from its various departments: Sea Freight, Air Freight, Brokerage, Logistics Management, Distribution, and Warehousing.

By applying for this role, you are one step closer to joining a dynamic and growing company that strives to be at the forefront of supply chain and logistics. We are committed to growing together with our employees by offering meaningful opportunities for personal and professional development, as well as competitive benefits to cultivate a meaningful work environment.

JOB PURPOSE

Provides assistance to Account Executive in coordinating with clients the status / updates in their shipments. Learning the sales process and techniques to be able to gain knowledge that can be used to handle clients if given accounts to maintain.

JOB DESCRIPTION

• Maintaining and developing relationships with existing customers and prospect clients
• Assisting clients on various transactions
• Adhering to company procedures especially sales procedure
• Attending company training programs related to task
• Ensuring high levels of customer satisfaction through excellent service
• Sending proposal to prospect client via email (at least 20 clients / day)
• Perform other task that may be assign from time to time.

JOB DIMENSIONS

Core Competencies:

• Strong phone contact handling skills and active listening
• Proven customer support experience
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize and manage time effectively Values and Virtues

Values and Virtues:

• Has commitment and integrity
• Adaptability and Ability to Work Under Pressure
• Open for improvement and growth

Technical Competencies:

• Advanced Skill in Microsoft word, excel and power point presentation

COMPANY BENEFITS

• Competitive Salary.
• Health Insurance Plan or HMO.
• Group Accident Insurance.
• Yearly Performance Increase.
• Promotional/Merit Incentives.
• Company Phone with Mobile Data.
• Internal and External Training.
• Shuttle Services.

Education:

• College Graduate preferably BS in Customs Administration

Experience

• Newly Graduate or with experience in Sales, Customer Service or Marketing

Training/ Seminars:

• Any trainings or certificates related in Sales and Customer Service