A franchise assistant supports the franchise department by providing administrative, operational, and developmental assistance to franchisees.

Responsibilities

• Franchisee guidance: Provides guidance and support to franchisees on all aspects of their business, such as operations, marketing, and finances.
• Training: Helps develop and implement training programs for new franchisees and their staff.
• Compliance: Ensures franchisees are complying with all franchisor policies and procedures.
• Administrative support: Performs administrative tasks, including preparing documents, managing records, and handling correspondence.

Requirements

• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills for interacting with franchisees.
• Familiarity with franchise business models and operations.
• Basic knowledge of marketing, sales, and finance is often beneficial.
• Proficiency in common office software.
• A degree in a related field may be required for some roles