Customer Service:

Greet and assist customers in a friendly and professional manner.

Provide product information, answer inquiries, and offer assistance in making purchase decisions.

Handle customer complaints or concerns with empathy and prompt resolution.

Sales and Product Knowledge:

Actively engage customers to understand their needs and recommend products or services.

Meet or exceed sales targets through effective product knowledge and upselling.

Stay informed about product features, promotions, and updates.

Visual Merchandising:

Ensure the retail space is visually appealing and products are well-displayed.

Implement merchandising guidelines and assist with creating eye-catching displays.

Monitor and replenish inventory as needed.

Point of Sale (POS) Operations:

Process customer transactions accurately using the POS system.

Handle cash, credit card, and other payment methods in compliance with company policies.

Maintain a clean and organized checkout are. Knowledge in inventory management.

Customer Relationship Management:

Build and maintain positive relationships with customers to foster loyalty.

Collect customer feedback and convey insights to improve products and services.

Team Collaboration:

Collaborate with colleagues to achieve overall store objectives.

Communicate effectively with other departments to ensure a seamless customer experience.

Participate in staff meetings and training sessions._x000B_To perform other duties as required.