Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide product information, answer inquiries, and offer assistance in making purchase decisions.
• Handle customer complaints or concerns with empathy and prompt resolution.

Sales and Product Knowledge:

• Actively engage customers to understand their needs and recommend products or services.
• Meet or exceed sales targets through effective product knowledge and upselling.
• Stay informed about product features, promotions, and updates.

Visual Merchandising:

• Ensure the retail space is visually appealing and products are well-displayed.
• Implement merchandising guidelines and assist with creating eye-catching displays.
• Monitor and replenish inventory as needed.

Point of Sale (POS) Operations:

• Process customer transactions accurately using the POS system.
• Handle cash, credit card, and other payment methods in compliance with company policies.
• Maintain a clean and organized checkout area. Knowledge in inventory management.

Customer Relationship Management:

• Build and maintain positive relationships with customers to foster loyalty.
• Collect customer feedback and convey insights to improve products and services.

Team Collaboration:

• Collaborate with colleagues to achieve overall store objectives.
• Communicate effectively with other departments to ensure a seamless customer experience.
• Participate in staff meetings and training sessions._x000B_To perform other duties as required.