We are seeking a friendly and organized Receptionist to be the first point of contact for our Indoor Simulation Golf facility. The Receptionist will manage front desk operations, handle reservations, assist customers, and ensure a smooth and welcoming experience for all players and guests.

Key Responsibilities:

• Greet and welcome customers in a professional and friendly manner.
• Manage bookings, reservations, and walk-in customers using the scheduling system.
• Answer phone calls, emails, and social media inquiries promptly.
• Provide information about simulation golf services, pricing, and promotions.
• Assist customers with check-in and check-out procedures.
• Handle cash, payments, and receipts accurately.
• Coordinate with caddies, attendants, and management to ensure customer needs are met.
• Maintain cleanliness and organization of the front desk and reception area.
• Assist in promoting events, tournaments, or membership programs.
• Address and resolve basic customer concerns or escalate to management when needed.

Qualifications:

• At least High School graduate; college level preferred.
• Previous experience as a receptionist, front desk staff, or in customer service is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional personality.
• Basic computer skills (MS Office, booking systems, POS).
• Ability to multitask and work under pressure.
• Willing to work flexible schedules, including weekends and holidays.

Preferred Skills (not required but an advantage):

• Knowledge or interest in golf/sports.
• Experience in hospitality, leisure, or recreation industry.
• Sales or upselling skills.

What We Offer:

• Competitive salary and service incentives.
• Training on booking systems and golf simulator operations.
• Fun and dynamic sports-oriented work environment.
• Opportunities for growth and advancement.