We are looking for a friendly, organized, and professional Receptionist to be the first point of contact at our barber shop. The ideal candidate will greet clients, manage appointments, handle payments, and ensure a smooth front-desk operation, all while creating a welcoming atmosphere for our guests.

Key Responsibilities:

• Greet clients warmly as they arrive and ensure a positive first impression.
• Schedule and confirm appointments via phone, online booking systems/social media, and in person.
• Answer phone calls and respond to client inquiries about services and availability.
• Handle cash, card, and other forms of payments; balance the cash register daily.
• Maintain a clean and organized front desk, waiting area, and barber stations.
• Coordinate with barbers to manage client flow and minimize wait times.
• Upsell grooming products or services where appropriate.
• Assist with inventory tracking and retail display maintenance.

Requirements:

• High school diploma or equivalent.
• Previous experience in a customer-facing or receptionist role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and familiarity with scheduling software or POS systems.
• Positive attitude and professional appearance.

Preferred Qualifications:

• Experience in a salon, spa, or barber shop environment.
• Knowledge of grooming services and products.
• Bilingual skills are a plus.