• Greet clients warmly and professionally upon arrival.
• Answer phone calls, respond to emails, and manage online booking systems.
• Schedule, confirm, and reschedule client appointments.
• Maintain an organized appointment calendar for all service providers.
• Handle client check-ins and check-outs, including processing payments and issuing receipts.
• Assist clients with retail product selection and promote salon services or promotions.
• Maintain a clean and organized reception area, waiting lounge, and front desk.
• Monitor inventory and assist with product restocking and display.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist, front desk, or customer service role (preferably in a salon, spa, or similar environment).
• Strong communication and interpersonal skills.
• Proficiency in scheduling software, point-of-sale (POS) systems, and basic computer tasks.
• Ability to multitask and stay organized in a fast-paced environment.
• Excellent time management and problem-solving abilities.