Quality Auditing Analyst

Global Strategic

€288-361[Mensual]

En el sitio - Mandaluyong1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Beneficios

Beneficios Mandados del Gobierno
Pago del mes 13
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Equipo de la empresa, Espacio de aparcamiento, Milla de dormir
Desarrollo profesional
Entrenamiento de Job, Desarrollo profesional
Tiempo de apagado y abandono
Salida de Bereavement, Salir por enfermedad, Salida por vacío

Conduct quality audits to evaluate compliance with standards and procedures.
Analyze data and prepare reports highlighting quality trends and issues.
Collaborate with teams to develop corrective actions and improve processes.
Participate in training sessions to enhance quality awareness.
Maintain documentation and support continuous improvement initiatives.

Must possess a Bachelor’s/College Degree in any course
At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
Must have excellent verbal, written, and interpersonal communication skills
Must be customer service-oriented and detail-oriented
Must be flexible, organized, adaptable, and proficient with Microsoft Office applications (Excel)

Idioma InglésServicio al clienteHabilidades organizativasQuality Assurance (QA)

Preview

Pamela Henessy Palma

RecruiterGlobal Strategic

Responder hoy 1 vez

Ubicación laboral

Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines