- The major responsibility is to provide support and maintain the usability of branch and office units (POS and computer)

- Troubleshoot, monitor, and handle all hardware issues linked to the department, such as printers, mice, monitors, storage devices, CCTVs, and other peripherals,

- Setting up computer hardware (desktop, Laptop, and POS units), operating systems, and applications.

- Documenting system standards for computer and network devices, as well as network problems and resolutions for future use.

- Monitors the internet connection of the office and branches

- Monitors inventories of equipment and parts related to department

- To ensure 100% uptime of all company computers, printers, CCTV, biometrics and other office devices.

- Provide assistance to current develop web and applications of company

- Graduate of any 2 or 4 years course with VB Programming, Rapid Tool Development or its equivalent

- Experience in the POS industry is a plus.

- At least 1 to 2 years IT technical support experience.

- Knowledgeable in assembly and basic troubleshooting of computer hardware, CCTV configuration, network devices such as switches, routers installation and configuration.