Synlink Recruitment Outsourcing Co. Inc. Patient Care Coordinator (CSR)

Synlink Recruitment Outsourcing Co. Inc.

Urgente

€237-475[Mensual]

En el sitio - Taguig1-3 años de experienciaAlta/Senior High SchoolTiempo completo

Permisos
Reembolso médico
Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de muerte accidental y destrucción, Seguro de vida, Seguros de accidentes ocupacionales, HMO
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío

Answer inbound calls, emails, or chat messages from customers regarding their insurance policies.
Help customers initiate the claims process by gathering necessary information.
Provide status updates on open claims and resolve any issues or concerns.
Work with the claims department to ensure a timely and accurate resolution of claims.
Address customer complaints or issues related to their insurance policies, payments, or claims.
Resolve discrepancies or billing errors, escalating complex issues to higher-level support or management when necessary.
Provide timely follow-up to ensure customer satisfaction and problem resolution.

Work Set-Up: Onsite
Requirements: At least 1 year BPO experience (International Voice Account), Healthcare Experience is a plus but not required
Salary: Up to 33k Offer
Qualifications: Open to HS (Old Curriculum) grads, SHS, College grads, or College undergrads

Servicio al clienteIdioma Inglés