Midea Corp Operation Duty Lead

Operation Duty Lead

Midea Corp

€1.1-1.3K[Mensual]

En el sitio - Pasay1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Beneficios

Permisos
Comida permitida
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

Descripción

Oversee daily operations during duty shifts, ensuring the platform remains stable and efficient
Manage customer service issues, respond to user feedback, and streamline service processes for improvement
Track risk control data, identify unusual behavior, take prompt action, and report any incidents
Respond quickly to emergencies and coordinate with technical and product teams to resolve issues
Document shift activities, prepare operational reports, and provide improvement suggestions
Assist in shift scheduling, including night shifts, to ensure full team coverage

Requisito

A Bachelor’s degree or higher, preferably with experience in customer service or risk control
Proficient in customer service workflows and knowledgeable with common solutions for user issues
In-depth understanding of risk control, with the ability to analyze and address unusual transactions or behavior
Excellent communication and collaboration skills to work effectively with cross-functional teams
Excellent problem-solving abilities and strong decision-making skills in high-pressure situations
Willingness to work on a rotating shift schedule, including night shifts.
Amenable to start as soon as possible

Sigma de Leán Seis

Preview

Maiah Del Carmen

Recruitment Team LeaderMidea Corp

Ubicación laboral

8th, Manila Airport Condotels Cluster 4, 5, 6 Lobby 81 Newport Boulevard Condominium, Newport City, Pasay. Condominium, 81 Andrews Avenue, 81 Newport Blvd, Pasay, 1300 Metro Manila, Philippines

Publicado el 21 March 2025