• Fiber optic technicians
• Fiber splicing
• Knowledge of fiber-optic systems and hardware
• Perform other repairs
• Performing optical inspections
• Troubleshoot lines and networking equipment

Qualifications:

• Educational Qualifications: Edu not required, but a technical background is a plus.
• Experience Level: Less than 1 year of experience in technical support.
• Skills and Competencies: Strong communication, problem-solving skills, and proficiency in troubleshooting.
• Responsibilities and Duties: Assist customers with technical issues, provide product information, and engage in follow-ups.
• Working Conditions: Office-based with occasional remote support; may require shift work.
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset.