Operations Trainor

ABS Global Innovations Inc

₱15-25K[Mensual]
Remoto1-3 Yrs ExpBaceleroTiempo completo
Compartir

Detalles remotos

Abrir país：Filipinas

Requisitos de idioma：Inglés | Tagalog

Este trabajo remoto está abierto a candidatos en países específicos. Por favor, confirme si desea continuar a pesar de las posibles restricciones de ubicación

Descripción del trabajo

Beneficios

  • Tiempo de apagado y abandono

    Abandonar el Gobierno

Descripción

  • Training Program Development: Design and develop training materials and programs specific to collections for online lending accounts, including modules on compliance, communication techniques, and best practices.
  • Training Delivery: Conduct engaging and effective training sessions, workshops, and seminars for new hires and existing team members.
  • Performance Assessment: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics; make adjustments as needed to ensure training goals are met.
  • Onboarding: Facilitate the onboarding process for new collection agents, ensuring they are equipped with the knowledge and skills required to excel in their roles.
  • Continuous Improvement: Stay current with industry trends, changes in regulations, and best practices in collections to continuously improve training content and methods.
  • Support and Guidance: Provide ongoing support and guidance to collection agents, addressing any questions or challenges they may encounter.
  • Collaboration: Work closely with the Collections Team Leader and other departments to ensure training aligns with overall business goals and enhances team performance.
  • Reporting: Prepare and present regular reports on training activities, outcomes, and areas for improvement to management.

Requisito

  • Bachelor’s Degree in Business, Finance, Education, or a related field.
  • Proven experience as a collections trainer or in a similar training role, with a strong background in managing online lending accounts.
  • Deep understanding of collections processes, particularly in the online lending industry.
  • Excellent presentation and communication skills, with the ability to engage and motivate diverse audiences.
  • Strong analytical skills to assess training effectiveness and make data-driven improvements.
  • Ability to develop comprehensive training materials and programs tailored to various learning styles.
  • Experience in using training tools and technologies to deliver content effectively.
  • High level of professionalism, with the ability to work independently and as part of a team.
Habla públicaCoaching
Preview

Carl Bago

HR AssistantABS Global Innovations Inc

Active within three days

Publicado el 27 November 2024

Jobs similares

Ver más

ABS Global Innovations Inc

No financiado / Ángel

101-500 empleados

BPO & Call Center

View jobs hiring

Reporte

Recordatorio de seguridad del jefe

Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.

Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente

  • retiene tu ID,
  • requiere que usted proporcione una garantía o recoja la propiedad,
  • le obliga a invertir o recaudar fondos.
  • recauda beneficios ilícitos,
  • u otras situaciones ilegales.