Head of Operations at MusicGPT

MusicGPT

€1.4-2.6K[Mensual]
Hibrida - TaguigExp de 3-5 YrsAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

We are looking for a high-trust, highly responsive Operations Manager to act as the execution arm of leadership.


This is not a coordination role and not a “wait-for-instructions” job.


When something is decided, you make it happen — end to end.

You will own people, tools, money flows, vendors, support quality, and internal execution across our fast-moving global SaaS company MusicGPT – The next Spotify.


If you are a low-ego, sharp, discreet executor who gets things done without drama or overthinking — this role is for you.

What You Will Own

1. Recruiting & People Operations

  • Own the entire hiring lifecycle: sourcing → screening → test tasks → interviews → onboarding
  • Build and manage candidate pipelines
  • Handle salary negotiations, bonuses, onboarding & offboarding
  • Oversee time tracking, attendance, and contractor structure
  • Improve and standardize hiring & onboarding processes


2. Vendor, Tools & Account Management

  • Central ownership of all tools, subscriptions, platforms, and vendors
  • Create and maintain clean oversight of accounts, logins, permissions
  • Handle provider selection, sign-ups, renewals, and cancellations
  • Manage operational compliance tasks when required


3. Customer Success & Public Image

  • Own customer support quality and responsiveness
  • Turn customer insights into real operational improvements
  • Manage and improve Trustpilot, App Store, Reddit, public presence
  • Build scalable support docs, processes, and automations
  • Set the tone, standards, and structure for support


4. Finance & Money Flow Oversight

  • Oversee invoices, payments, dashboards, bonuses
  • Monitor money flows and spot inconsistencies or issuesHandle operational finance tasks end-to-end when needed
  • Coordinate with leadership on approvals and exceptions


5. Execution & Ad-Hoc Projects

  • Act as leadership’s execution arm
  • Own high-priority, short-term initiatives
  • Take ambiguous problems and solve them independently
  • Examples:
  • Handle annual filings end-to-end
  • Set up new banking or resolve account restrictions
  • Build standardized hiring pipelines
  • Implement internal systems and SOPs


Examples of Real Work

  • “Annual filing is due — handle everything end-to-end.”
  • “Transaction declined due to spending limit — log in and fix it.”
  • “We need a new provider for debit cards — research, sign up, implement.”
  • “Hire a marketer — post jobs, screen, interview, hire.”
  • “Improve Trustpilot reviews — build process and execute.”
  • “Build internal Notion guides and automation systems.”


Access & Trust

This role has access to:

  • Inboxes
  • Invoices and financial dashboards
  • Contractor information
  • Tool and platform logins
  • Internal documents and sensitive company data


Discretion, maturity, and integrity are non-negotiable.

What We’re Looking For

Must-Have


  • Strong background in Operations / Support / Hiring (SaaS or E-commerce)
  • Proven execution mindset — you finish what you start
  • Highly responsive and available
  • Comfortable owning responsibility without supervision
  • Organized, sharp, and detail-oriented
  • Experience with Notion, tools, dashboards, and internal systems


Nice to Have

  • SaaS or E-commerce experience
  • Customer support process building & automation
  • Hiring pipeline ownership
  • Basic programming or technical understanding


Personality Fit

  • Low ego, high accountability
  • Calm under pressure
  • Discreet and trustworthy
  • Thinks in systems, executes in reality
  • Gets things done without overthinking


How to Apply

Apply with:

  • Your background in operations
  • Examples of things you owned end-to-end
  • Systems, processes, or teams you built or managed


This is a high-impact, high-trust role with real ownership.

Habilidades organizativasÉtica de trabajo fuerteResolución de problemasAnálisis de negociosGestión de proyectosCliente orientado
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Paul Z

CEOMusicGPT

Responder hoy 1 vez

Ubicación laboral

One NEO. One NEO, Makati City, Metro Manila, Philippines

Publicado el 20 January 2026

MusicGPT

<50 Empleados

IA

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