• Manage customer inquiries and provide support for financial account-related concerns.
• Assist customers with account management and problem resolution.
• Utilize effective communication skills to deliver exceptional service.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve overall customer satisfaction goals.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Less than 1 year
• Skills and Competencies: Strong English language skills
• Skills and Competencies: Excellent customer service abilities
• Skills and Competencies: Experience in a call center environment preferred
• Qualities and Traits: Positive attitude and willingness to learn
• Working Conditions: Must be flexible to work in shifts as required