Description

• Assist customers through non-voice communication channels.
• Provide excellent customer service and support to ensure customer satisfaction.
• Handle inquiries and resolve issues in a timely manner.
• Collaborate with team members to improve overall customer service processes.
• Document customer interactions accurately in the system.

Requirements

• Educational Qualifications: High School diploma or equivalent is required.
• Experience Level: 0–2 years of experience in customer service or related role.
• Skills and Competencies: Proficient in English language, excellent customer service skills, and familiarity with call center operations.
• Qualities and Traits: Strong communication skills, patience, and a problem-solving attitude.
• Working Conditions: Comfortable working in a fast-paced environment with flexible hours.