Descripción
We are currently on the lookout for a new Marketing Operations Specialist to join our team at Cloudstaff, the #1 workplace everywhere!
Key Responsibilities
- Administer and optimize the marketing technology stack, including Marketo, Gong, UserGems, and related tools for enrichment, scoring, routing, attribution, and analytics
- Collaborate cross-functionally to evaluate, implement, and manage AI-driven tools and automations that enhance lead management, personalization, content delivery, and reporting
- Ensure data accuracy and system hygiene through regular enrichment, deduplication, and lifecycle management practices
- Partner with Revenue Operations and Sales teams to maintain efficient, automated lead workflows aligned to business rules and go-to-market strategies
- Drive adoption and documentation of tech stack best practices and support onboarding and training for new tools or processes
- Stay current on evolving AI and MarTech trends, bringing forward ideas and recommendations to improve efficiency and scalability
- Support and cross-train with Campaign Operations Specialist responsibilities
Qualification and Requirements
- 2–4 years of experience in marketing operations, preferably in a B2B SaaS environment
- Hands-on experience with marketing automation platforms (Marketo preferred) and Salesforce CRM
- Familiarity with AI-enabled tools for marketing/sales (e.g., chatbots, predictive scoring, generative content, auto-tagging, or AI-driven reporting)
- Solid understanding of lead lifecycle management, funnel metrics, and data governance
- Highly detail-oriented with a strong focus on data accuracy, system integrity, and repeatable processes
- Proficiency in Excel/Google Sheets and basic reporting
- Familiarity with campaign tracking and attribution models is a plus
Benefits and Perks
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Up to 24 leave credits per year
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual performance review with salary increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental wellness employee assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points – to be used for bidding useful items like appliances, kitchenettes, etc.
Cloudstaff: Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment