Customer Service:

• Greet and assist customers in a friendly and professional manner, ensuring a positive dining experience.

Order Taking:

• Accurately take customer orders and process payments using the point-of-sale (POS) system.

Food Preparation:

• Assist in food preparation and assembly as per standard recipes and quality guidelines.

Dining Area Maintenance:

• Keep dining and service areas clean and organized, including tables, floors, and utensils.

Product Knowledge:

• Maintain a thorough understanding of menu items and daily specials to provide informed recommendations.

Team Collaboration:

• Work collaboratively with kitchen and front-of-house staff to ensure smooth service operations.

Problem Resolution:

• Address customer complaints or concerns promptly and effectively to enhance satisfaction.

Inventory Management:

• Assist in monitoring stock levels and notifying management of any shortages.

Safety Compliance:

• Follow health and safety regulations to ensure a clean and safe working environment.

Training:

• Participate in training sessions to stay updated on new menu items, services, and procedures.

Customer Service Skills:

• Strong interpersonal and communication skills to interact effectively with customers.

Teamwork:

• Ability to work collaboratively in a team-oriented environment.

Multitasking Ability:

• Capability to handle multiple tasks and prioritize effectively during busy periods.

Attention to Detail:

• High level of accuracy in order taking and food preparation.

Flexibility:

• Willingness to work various shifts, including evenings, weekends, and holidays.

Physical Stamina:

• Ability to stand for long periods and perform physical tasks, including lifting and carrying items.

Problem-Solving Skills:

• Ability to address customer issues and complaints promptly and courteously.

Safety Awareness:

• Understanding of health and safety regulations in a food service environment.

Education:

• High school diploma or equivalent preferred.

Experience:

• Previous experience in food service or customer service is a plus but not mandatory.