Support Specialist
Mosaic Hospitality Solutions Inc.
Descripción del trabajo
Beneficios
Beneficios Mandados del Gobierno
Pago del mes 13
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Equipo de la empresa
Tiempo de apagado y abandono
Abandonar cumpleaños, Salir por enfermedad, Salida por vacío
Balance de vida laboral
Trabajo desde casa
Descripción
- Coordinating with clients
- Represent the company on the front line and deliver professional client experience
- Recommend improvements to process and own your own success
- Coordinate and collaborate with the Customer Service & Support Manager
- Resolve product or service problems by clarifying the customer's concern; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and evolve as needed and required.
- Identify and assess customers' needs to achieve excellent customer experience.
Requisito
- At least 2 to 3 years’ experience with client/customer service teams
- Experience working with technology/SaaS companies is a plus
- Experience in dealing with hospitality companies is a plus
- Energetic, client-oriented personality with a friendly can-do attitude
- With experience handling POS
- Knowledgeable in Payroll process
Nikka Venice Montepio
HR LeadMosaic Hospitality Solutions Inc.
Ubicación laboral
Draper Startup House for Entrepreneurs. 5048 P Burgos St, Makati, 1210 Metro Manila, Philippines
Publicado el 24 February 2025
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