As a Vendor Support & HR Operations Specialist, you will serve as the primary point of contact for resolving vendor-related issues while also supporting HR sourcing and administrative projects. This role focuses on both vendor operations and internal people operations — ensuring smooth processes across payments, compliance, HR documentation, and workforce sourcing.

What You Will Do

Vendor Support Responsibilities

• Process vendor payments, including cancellations, reimbursements, and issue resolutions.
• Support vendor onboarding, ensuring agreements, system access, and training are completed.
• Assist with contract compliance, including COI, MSA follow-ups, and eligibility verification.
• Troubleshoot vendor system issues, providing technical assistance and liaising with internal teams.
• Manage tax documentation and expense processing, ensuring accuracy and compliance.
• Handle general vendor inquiries, triaging tickets and escalating as needed.

HR &Workforce Support Responsibilities

• Assist with sourcing and recruiting W2 hires, including screening resumes, and potentially coordinating interviews.
• Support HR administrative functions, including process management, onboarding documentation, and compliance forms.
• Participate in HR projects and process improvements, such as workflow optimization, data audits & special projects.

What We Are Looking For

Basic Qualifications

• Associate’s degree in Business, Finance, or a related field.
• 2+ years of experience in vendor support, accounts payable, or contract administration.
• English fluency is required, along with excellent communication and interpersonal skills, with the ability to interact professionally with vendors, and other stakeholders
• Excellent communication and interpersonal skills; professional with vendors and internal teams.
• Strong organizational and multitasking skills with the ability to prioritize effectively.
• Proficient in Google Sheets, Excel, CRM/ticketing systems, and HR software (ATS, HRIS preferred).
• Detail-oriented with a structured approach to documentation and process management.
• Ability to work independently and in a fast-paced, dynamic environment.

Preferred Qualifications

• Experience in real estate investment, property management, or construction operations.
• Direct vendor management experience in construction or trades.
• Familiarity with HR processes, and compliance tracking.
• Familiarity with contract management and compliance tracking.
• Strong bias for candidates with financial / accounting aptitude / background