• Greet guests and handle check-ins/check-outs.
• Manage reservations and respond to guest inquiries.
• Process payments and maintain accurate records.
• Coordinate with hotel staff to ensure guest satisfaction.
• Provide info on Baguio attractions and hotel services.
• Keep the front desk organized and professional.

Competencies:

• Excellent customer service and communication skills.
• Problem-solving and attention to detail.
• Teamwork and adaptability in a fast-paced setting.
• Professional demeanor.

• Bachelor’s degree in Hospitality, Tourism, or related field (preferred).
• 1-2 years of customer service experience (hospitality a plus).
• Proficient in hotel systems and MS Office.
• Fluent in English and Filipino.
• Flexible to work shifts, including weekends/holidays.
• Knowledge of Baguio attractions is a plus.