Location: El Grande BF Homes Paranaque City

Company: Moesthetics Clinic

About Us:

Moesthetics is a soon-to-open aesthetic clinic dedicated to delivering a modern, luxurious, and client-centered experience. As we gear up for our launch, we are assembling a skilled and professional team to create a remarkable first impression for our clients.

About the Role

We're inviting you to join us as a Guest Relations Specialist, where you will be a vital part of providing outstanding customer service at our clinic in Paranaque City, Metro Manila. This full-time role involves ensuring our guests enjoy a memorable and pleasant experience from check-in to check-out.

Your Responsibilities

• Warmly greet and welcome clients with friendliness and professionalism
• Respond quickly to client inquiries and resolve concerns with care and professionalism
• Assist clients in booking appointments, check-in, and check-out procedures
• Oversee scheduling and reservation of treatment rooms and appointments
• Promote our clinic’s services and skincare products to improve the client experience
• Collaborate with the team to ensure smooth daily operations
• Maintain high standards of customer service and adhere to clinic policies and protocols
• Carry out additional tasks as needed to support clinic operations

What We're Looking For

• Previous experience in customer service or guest relations within the aesthetic and wellness sector is preferred, particularly in a similar role
• Strong communication and interpersonal skills, with a friendly yet professional demeanor
• Good problem-solving and conflict resolution skills
• Proficiency in English and the local language
• Ability to work efficiently in a fast-paced environment
• Flexibility to work shifts, including weekends and holidays

What We Offer

At Moesthetics Inc., we strive to create a supportive and rewarding environment for our team members, fostering growth and excellence.

Employer questions

Your application will include the following questions:

• Which of the following languages are you fluent in?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Guest Relations Specialist?
• Do you have customer service experience?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?