Bilingual Customer Experience Specialist (French)

WHR Global Consulting

€865-1.3K[Mensual]
En el sitio - Ciudad de Quezon<1 Yr ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Seguro de salud y bienestar

    Seguro de vida, HMO

  • Tiempo de apagado y abandono

    Salida de Bereavement, Abandonar Compasivo

Position Title: Spanish Bilingual Customer Experience Specialist

Location: Quezon City

Setup: Onsite

Schedule: Day Shift


Qualifications

  • Native or fluent French speaker (spoken and written)
  • Strong communication skills in French; English proficiency is an advantage
  • Willingness to work in a BPO setup and shifting schedules, if required
  • Customer service experience in a BPO or shared services environment is an advantage
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
  • Professional, patient, and customer-oriented attitude


Job Summary

The French Customer Support Specialist will provide high-quality customer service to clients across French-speaking regions. This role requires strong communication skills, cultural awareness, and a customer-first mindset to ensure accurate, courteous, and timely support in a fast-paced BPO environment.


Responsibilities

  • Engage with customers across French-speaking regions via phone, email, or chat
  • Provide courteous, professional, and accurate customer support at all times
  • Resolve customer inquiries, concerns, and complaints efficiently
  • Ensure adherence to company policies, service standards, and quality guidelines
  • Accurately document customer interactions and resolutions in internal systems
  • Escalate complex issues to the appropriate teams when necessary
  • Maintain a high level of customer satisfaction and service excellence
Servicio al clienteÉtica de trabajo fuerteBilingual Expert
Preview

Gella Aboratigue

RecruiterWHR Global Consulting

Activo en siete días

Ubicación laboral

Robinsons Zeta Tower. H3RJ+HHG Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Publicado el 03 January 2026

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