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Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

Client Specific tasks 

• Place export bookings with origin office.
• Confirm export booking details with origin office.
• Confirm shipment ready date for collection with origin office. 
• Confirm shipment pick up date schedule with origin office.
• Confirm airline website tracking departure and arrival data.
• Request Debit Note and Profit share upon origin departure date.
• Chased Debit Note and Profit share weekly.

Other tasks

• Quoting (General Cargo) /Spot Quote
• Rate Management 
• Entering/Updating New rates (lines) – Client and Supplier
• EDI Costings/Quote Systems
• Adding CIV and PO numbers in jobs
• Cancelling & Archiving Orders
• Container Breakup Update
• Landed Costing
• Product Listing
• Update Transfer number
• Update Exchange rates
• Deriving EFT/FTP Reports
• DAP/DDU/DDP quote
• Updating Handling Charge
• Updating Sailing Schedule

• At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement 
• Must have high level of attention to detail and accuracy 
• Excellent English skills in both written and oral 
• Ability to cope with repetitive or continuous support queries 
• Solid computer skills with the ability to learn new systems quickly 
• With positive attitude towards difficult situation 
• Willing to work in Ortigas or Cubao
• Can start ASAP and amenable to morning and weekend schedules