Metacom Business Process Outsourcing Customer Support Representative

Customer Support Representative

Metacom Business Process Outsourcing

€312-391[Mensual]

En el sitio - Pasig<1 Yr ExpBaceleroTiempo completo

Descripción del trabajo

Beneficios

Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de muerte accidental y destrucción, Seguro dental, Seguro de discapacidad, Seguro de salud, Seguro de vida, HMO
Otros
Eventos sociales de la empresa

Descripción

Provide exceptional customer service to clients via phone, email, and chat.
Resolve customer inquiries and issues in a timely manner.
Maintain product knowledge to assist customers effectively.
Document interactions and feedback accurately in the system.
Collaborate with team members to improve service processes.
Participate in training and development sessions.

Requisito

Educational Qualifications: A Bachelor’s degree in Business Administration or related field is required.
Experience Level: Less than one year of experience in customer service or a related role.
Skills and Competencies: Excellent communication, problem-solving abilities, and proficiency in customer service software.
Responsibilities and Duties: Assist customers, resolve inquiries, and maintain service standards.
Working Conditions: Primarily office-based with potential remote work opportunities.
Qualities and Traits: Patience, empathy, adaptability, and a positive attitude towards customer satisfaction.

Idioma Ingléseagernesscompliance

Preview

Carmina Cuala

HR OfficerMetacom Business Process Outsourcing

Activo en tres días

Ubicación laboral

Libis Recruitment Hub: G/F Terra Tower, Bridgetowne Libis, Quezon City, Robinsons Tera Tower. Bridgetowne West, C5 Road, Ugong Norte, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Publicado el 13 June 2025