Native & Non Native Japanese - B2B Customer Success Manager

For Non Native Japanese Speaker JLPT N1 Filipino candidates preferred. Can be in any countries as long they are willing to relocate back to Philippines.

Location: Bonifacio Global City (BGC), Taguig City, Philippines.

Work Setup: Hybrid

Permanent Job

Start Date: 30th June 2025

Language: Japanese + English

• Able to manage own accounts through video conferencing and emails etc
• Knowledgeable in CRM tools (preferred)

• Experience providing multi-channel support preferred (phone, chat, email, web etc.)
• Experience in renewals/retention program (preferred)
• At least 1-2 years B2B/Account Management experienced