Description

• Provide exceptional customer service by addressing inquiries and resolving issues.
• Assist customers via phone, email, and chat to ensure satisfaction.
• Accurately document customer interactions and maintain records.
• Collaborate with team members to improve service processes and customer experiences.
• Stay informed about product updates and company policies to effectively assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 1-3 years
• Skills and Competencies: Excellent communication skills
• Skills and Competencies: Strong typing skills
• Qualities and Traits: Patience and empathy when dealing with customers
• Qualities and Traits: Ability to work in a fast-paced environment
• Responsibilities and Duties: Willingness to learn and adapt to new technologies