• Provide exceptional customer service to clients through various communication channels such as Viber, Messenger, Whatsapp and system.
• Assist clients with inquiries, problem resolution, and product information.
• Collaborate with team members to meet client needs and improve service delivery.
• Maintain accurate records of customer interactions and transactions.
• Identify potential sales opportunities and assist in pitching services to clients.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level, 0–2 years of experience.
• Skills and Competencies: Excellent customer service and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Team player with a positive attitude.
• Skills and Competencies: Proficient in English, both written and verbal.
• Qualities and Traits: Ability to maintain discretion and confidentiality in client interactions.