DJI Customer Service Associate

Techdynamics OPC

€293-322[Mensual]
En el sitio - Taguig<1 Yr ExpEdu no requeridoTiempo completo
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Descripción del trabajo

Beneficios

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    HMO

  • Tiempo de apagado y abandono

    Salida de Bereavement, Salir por enfermedad, Salida por vacío

  • Responds to questions about products, services, warranties, and return/refund policies.
  • Processing claims, returns, and refunds coordinating with relevant teams (technical, logistics, etc.).
  • Addressing customer complaints effectively and efficiently, escalating complex issues when necessary.
  • Keeping accurate records of customer interactions and service activities
  • Ensuring customer satisfaction by following up on service requests and addressing any remaining concerns.
  • Ensuring adherence to company policies and service standards.
  • Assisting in the development of after-sales service procedures and documentation.


JOB QUALIFICATIONS

  • Excellent verbal and written communication skills for interacting with customers and colleagues.
  • Ability to analyze issues, identify root causes, and implement effective solutions.
  • Strong focus on providing exceptional customer service and building positive relationships.
  • In-depth understanding of products and services to provide accurate information and recommendations.
  • Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
  • Ability to collaborate with others and contribute to a positive work environment.
Idioma InglésServicio al clienteResolución de problemasHabilidades de PersonasHabilidades Interpersonales
Preview

Jeralyn Ventura

HR StaffTechdynamics OPC

Más de diez respuestas hoy

Ubicación laboral

Two/NEO. 3rd Avenue corner 28th Street, E-Square, Crescent Park West, Bonifacio Global City,, Makati City, 1634 Metro Manila, Philippines

Publicado el 06 November 2025

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