Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

€376-526[Mensual]

En el sitio - Taguig<1 Yr ExpDiplomaTiempo completo

Permisos
Comida permitida
Reconocimiento y Recompensas de Empleados
Evaluación Anual, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de muerte accidental y destrucción, HMO
Beneficios Beneficios
Viaje anual de la empresa
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar cumpleaños, Abandonamiento médico familiar, Salir por enfermedad, Salida por vacío

Assist customers with inquiries and resolve issues promptly.
Provide information about products and services over the phone, email, and chat.
Maintain customer satisfaction and build rapport through effective communication.
Document interactions and feedback in the customer service database.
Collaborate with team members to improve processes and service delivery.

Educational Qualifications: A Diploma in a relevant field is required.
Experience Level: Less than 1 year of customer service experience preferred.
Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in relevant software.
Working Conditions: Can involve a mix of office and remote environments, with flexible hours.
Qualities and Traits: Patience, empathy, strong interpersonal skills, and a positive attitude are essential.

Soporte de Back OfficePipeline de ventasServicio al clienteIdioma InglésCentro de llamadasHabilidades técnicasÉtica de trabajo fuerte