Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Provide exceptional customer service via phone, email, and chat.
- Address customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Assist in processing orders and managing returns.
Requisito
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduate or student with no prior experience.
- Skills and Competencies: Strong communication, active listening, and problem-solving skills; proficiency in call center software is a plus.
- Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide information about products/services.
- Working Conditions: Office environment with potential for shift work.
- Qualities and Traits: Patience, empathy, and a positive attitude towards helping others.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Responder Hoy 0 veces
Ubicación laboral
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Publicado el 04 September 2025
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