• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries about products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Contribute to team goals and share feedback for service improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle multiple tasks and remain organized.
• Qualities and Traits: Positive attitude with a customer-oriented mindset.