Description

• Respond to customer inquiries via phone, email, and chat.
• Provide information about products or services and troubleshoot issues.
• Maintain customer records and document interactions.
• Collaborate with team members to improve service processes.
• Follow up with customers to ensure satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English language, strong customer service skills
• Qualities and Traits: Excellent communication skills, problem-solving abilities, patience
• Working Conditions: Comfortable working in a fast-paced environment