Description

• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Assist customers in resolving issues and provide suitable solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.
• Stay informed about product and service updates to effectively assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
• Experience Level: 0–2 years of customer service experience
• Skills and Competencies: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
• Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset
• Working Conditions: Fast-paced office environment