Cantonese Customer Service Representative

Dencom Consultancy and Manpower Services

€1.4-1.6K[Mensual]
En el sitio - Ciudad de Quezon<1 Yr ExpEdu no requeridoTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Comisión, Bono de rendimiento

  • Beneficios Mandados del Gobierno

    Vacaciones pagadas

  • Beneficios Beneficios

    Abrir espacio de trabajo

  • Desarrollo profesional

    Entrenamiento de Job

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The Cantonese Customer Service Representative is responsible for providing high-quality customer support to clients of a financial account. This role involves handling inbound and/or outbound customer inquiries in Cantonese and English, ensuring accurate information delivery, issue resolution, and excellent customer experience while adhering to company and regulatory standards.


Key Responsibilities

  • Handle customer inquiries via phone, chat, or email in Cantonese and English
  • Provide accurate information regarding financial products, transactions, and account-related concerns
  • Resolve customer issues efficiently while maintaining professionalism and empathy
  • Ensure compliance with financial regulations, company policies, and data privacy standards
  • Accurately document customer interactions and update records in the system
  • Meet or exceed performance metrics such as quality, productivity, and customer satisfaction
  • Escalate complex issues to appropriate departments when necessary
  • Maintain up-to-date knowledge of account processes, policies, and tools


Site: QC | ONSITE

Schedule: Graveyard

Account: Financial

Start Date: February 22


Qualifications:

- Must be fluent in speaking both Cantonese and English

- Must have at least 6 months call center experience

- Amenable to work in fixed graveyard shift schedule

- Can process visa for foreign applicants

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Gwen Dencom

HR OfficerDencom Consultancy and Manpower Services

Responder Hoy 7 veces

Ubicación laboral

Quezon City. Quezon City, Metro Manila, Philippines

Publicado el 08 January 2026

Recordatorio de seguridad del jefe

Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.

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  • recauda beneficios ilícitos,
  • u otras situaciones ilegales.
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