Description

• Address customer inquiries and provide exceptional service to ensure a positive experience.
• Handle customer complaints and resolve issues promptly and effectively.
• Maintain comprehensive knowledge of products and services to assist customers accurately.
• Document customer interactions and feedback in the company's system.
• Work collaboratively with team members to improve service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Positive attitude with a strong desire to help others.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Comfortable working in a fast-paced environment.