Description

• Handle customer inquiries and provide effective solutions to ensure satisfaction.
• Manage a high volume of inbound calls while maintaining professionalism.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve service processes and customer experience.
• Participate in training sessions to enhance product knowledge and service skills.

Requirements

• Educational Qualifications:Bachelor’s degree in a relevant field preferred.
• Experience Level:0–2 years of experience in customer service or related fields.
• Skills and Competencies:Strong communication and interpersonal skills.
• Skills and Competencies:Familiarity with call center operations is a plus.
• Qualities and Traits:Customer-oriented mindset with a problem-solving attitude.