• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Assist customers through various communication channels, including phone, email, and chat.
• Maintain a thorough understanding of products and services to effectively assist customers.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance overall customer experience and satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree with zero experience, 2nd Year Undergraduate Completer or Senior High School with 6mons of BPO experience
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Above Average English language skills.
• Skills and Competencies: Strong customer service orientation.
• Skills and Competencies: Effective problem-solving abilities.
• Qualities and Traits: Team player with a collaborative spirit.
• Skills and Competencies: Strong work ethic and organizational skills.

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• Job Offer