• Assist customers with inquiries and resolve issues effectively.
• Manage high volumes of incoming calls and customer service inquiries.
• Provide accurate information regarding products or services.
• Maintain customer records and document interactions.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: Diploma preferred.
• Experience Level: No prior work experience required; training provided.
• Skills and Competencies: Proficient in English; strong customer service skills.
• Qualities and Traits: Excellent interpersonal skills and a team player attitude.
• Technical Skills: Basic computer skills and familiarity with call center technology are a plus.