• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Manage customer accounts, providing support and guidance on products and services.
• Handle customer complaints efficiently and empathetically, offering solutions where possible.
• Collaborate with team members to improve service delivery and enhance customer experience.
• Document customer interactions and feedback to aid in continuous improvement.

Qualification

• High School Graduate with at least 2 yrs BPO experience
• Excellent written and verbal communication skills
• Willing to work onsite in Quezon City
• Willing to work on nightshift schedule

Recruitment Process and Required Score

• Talkpush Registration
• Talkpush Exam-B1
• HRI
• Voice Recording
• Ops Interview
• Job Offer