Description

• Provide outstanding customer service and support to clients via phone, email, or chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a positive and empathetic attitude toward customers.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficiency in English, both spoken and written
• Skills and Competencies: Effective problem-solving ability
• Qualities and Traits: Excellent interpersonal and communication skills
• Skills and Competencies: Basic technical skills for using customer service software