• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Handle customer complaints with empathy and professionalism.
• Assist customers with product information and provide solutions tailored to their needs.
• Update customer records and maintain a detailed log of interactions.
• Collaborate with team members to ensure customer satisfaction and improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Junior (0–2 years)
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Proficiency in using customer service software and CRM systems
• Qualities and Traits: Strong problem-solving abilities and attention to detail
• Working Conditions: May require working flexible hours including weekends