• Provide exceptional customer service by addressing customer inquiries and resolving issues.
• Assist customers in understanding product features and troubleshooting technical problems.
• Maintain a positive relationship with customers through effective communication.
• Document interactions and feedback to improve service delivery and customer satisfaction.
• Work collaboratively with other team members to enhance service efficiency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: with/without customer service experience.
• Skills and Competencies: Proficiency in English Language, Interpersonal Skills, Customer Service, Technical Skills, Strong Work Ethic
• Qualities and Traits: Excellent communication skills, empathetic, and patient demeanor