• Manage incoming calls and customer inquiries effectively and professionally.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and queries in a timely manner.
• Maintain detailed records of customer interactions and issues.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: with/without customer service experience.
• Skills and Competencies: Proficient in English; strong interpersonal and communication skills; solid technical aptitude.
• Qualities and Traits: Strong work ethic; ability to work under pressure and handle challenging situations.
• Responsibilities and Duties: Ability to adapt to various customer needs and provide quality service.