Description:

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Document customer interactions and feedback for quality assurance.
• Work collaboratively with team members to enhance service delivery.
• Assist in training new staff on best practices and company policies.

Requirements:

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service and interpersonal skills
• Skills and Competencies: Ability to work effectively in a team environment
• Qualities and Traits: Strong work ethic and organizational skills