Description

• Provide exceptional customer service by addressing inquiries and resolving issues.
• Assist customers with product selections and provide information on features and benefits.
• Maintain detailed records of customer interactions and processing of transactions.
• Collaborate with team members to improve service procedures and customer satisfaction.
• Contribute to achieving team goals and performance metrics.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Junior: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle difficult situations with empathy and professionalism.
• Qualities and Traits: Detail-oriented with strong problem-solving abilities.
• Working Conditions: Work may require evenings and weekends based on customer needs.