Description

• Provide excellent customer service support to clients via phone, email, and chat.
• Resolve customer inquiries and issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Assist in the development and implementation of customer service policies.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong customer service and communication skills.
• Skills and Competencies: Proficiency in English, both written and verbal.
• Qualities and Traits: Excellent interpersonal skills and a positive attitude towards problem-solving.