Description

• Provide prompt and efficient customer service via phone, email, and chat channels.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and improve service processes.
• Follow up with customers to ensure their issues are resolved effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Empathetic and patient demeanor
• Working Conditions: Ability to work in a fast-paced environment